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USD
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DIRECTOR OF FIRST IMPRESSIONS
Job Description
Position Overview: As the Director of First Impressions, you will be the face of our office and the first point of contact for all visitors, clients, and our own real estate agents. This crucial role is responsible for creating a welcoming and professional atmosphere, ensuring that every interaction leaves a positive and lasting impression. You will be the first line of defense in addressing customer inquiries and concerns, providing exceptional service, and maintaining the smooth operation of the front office.
In this role, you will manage the reception area, greet and assist anyone who enters the office, and serve as the liaison between clients, agents, and internal teams. Your ability to handle a variety of tasks with poise and professionalism will contribute to the overall success and reputation of our company. The ideal candidate will be personable, organized, and capable of handling multiple priorities in a fast-paced environment.
In this role, you will manage the reception area, greet and assist anyone who enters the office, and serve as the liaison between clients, agents, and internal teams. Your ability to handle a variety of tasks with poise and professionalism will contribute to the overall success and reputation of our company. The ideal candidate will be personable, organized, and capable of handling multiple priorities in a fast-paced environment.
Job Requirements
Key Responsibilities:
Manage Phone Calls: Handle all incoming and outgoing phone calls, providing assistance and directing calls as necessary.
Rent Payments: Process and manage rent payments, ensuring timely collection and accurate record-keeping.
Calendar Management: Maintain and manage the office calendar, including scheduling meetings, appointments, and events.
Front Desk Management: Greet and assist anyone who walks into the office, providing them with the necessary information or directing them to the appropriate person.
Office Supplies Management: Order and maintain an inventory of office supplies, ensuring that all necessary materials are stocked and available when needed.
Paperwork Management: Order, refill, and organize all office paperwork, ensuring that documents are readily available and properly filed.
Document Scanning: Scan and digitally store documents as needed, maintaining an organized and accessible digital filing system.
Digital Sign Updating: Update the digital sign regularly to reflect current events, announcements, or any other relevant information.
Event Coordination: Schedule and organize bi-weekly Lunch and Learn sessions, coordinating with speakers and ensuring all logistics are handled smoothly.
Qualifications:
Strong organizational and multitasking skills.
Excellent communication skills, both written and verbal.
Proficiency in Google Workspace (formerly known as G Suite) specifically Gmail, Google Docs, Google Sheets, Google Drive, Google Calendar, and Google Meet.
Ability to work independently and as part of a team.
Experience in office administration, customer service or a related field is preferred.
Manage Phone Calls: Handle all incoming and outgoing phone calls, providing assistance and directing calls as necessary.
Rent Payments: Process and manage rent payments, ensuring timely collection and accurate record-keeping.
Calendar Management: Maintain and manage the office calendar, including scheduling meetings, appointments, and events.
Front Desk Management: Greet and assist anyone who walks into the office, providing them with the necessary information or directing them to the appropriate person.
Office Supplies Management: Order and maintain an inventory of office supplies, ensuring that all necessary materials are stocked and available when needed.
Paperwork Management: Order, refill, and organize all office paperwork, ensuring that documents are readily available and properly filed.
Document Scanning: Scan and digitally store documents as needed, maintaining an organized and accessible digital filing system.
Digital Sign Updating: Update the digital sign regularly to reflect current events, announcements, or any other relevant information.
Event Coordination: Schedule and organize bi-weekly Lunch and Learn sessions, coordinating with speakers and ensuring all logistics are handled smoothly.
Qualifications:
Strong organizational and multitasking skills.
Excellent communication skills, both written and verbal.
Proficiency in Google Workspace (formerly known as G Suite) specifically Gmail, Google Docs, Google Sheets, Google Drive, Google Calendar, and Google Meet.
Ability to work independently and as part of a team.
Experience in office administration, customer service or a related field is preferred.
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